Hotel City Palace is located in Ooty, within 1,950 feet of Ooty Lake and a 3-minute walk of Ooty bus station and railway station. The property is 1,000 feet distance from Railway Station and Bus Stand. 1.6 mi from Karnataka Horticulture Garden,The accommodations offers a 24-hour front desk, room service and organizing tours for guests. Some rooms at the hotel also have a lake view. The Lawrence School Lovedale​ is 3.3 mi from Hotel City Palace. The nearest airport is Coimbatore International Airport, 53 mi from the accommodations.